Privacy Policy

Who We Are

This Privacy Policy describes how townofbuxton (townofbuxton Unueted Liability Company) collects, uses, and protects your personal information. We are committed to protecting your privacy and handling your data responsibly. We operate wetland bird watching trails and provide boardwalk access and bird observation towers for retirees at Žuvintas biosphere reserve. Your trust is important to us, and we take data protection seriously.

Information We Collect

We collect information in several ways:

• Contact Information: When you reach out via email or phone, we collect your name, email address, phone number, and message content.
• Usage Data: We automatically collect information about how you interact with our website, including pages visited, time spent, device type, and browser information.
• Cookies and Tracking: We use cookies and similar technologies to enhance your browsing experience and understand user behavior on our site.
• Location Data: If you enable location services, we may collect approximate location information to provide location-relevant services.

Legal Basis for Processing

We process your personal information based on the following legal grounds:

• Consent: When you voluntarily submit information through contact forms or opt-in to communications.
• Legitimate Interest: We process data to improve our services, understand user behavior, and maintain website security.
• Legal Obligation: We may process information to comply with applicable laws and regulations.
• Contractual Necessity: Processing data necessary to fulfill service requests you have made.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer support
• Improve and enhance our website and services
• Analyze website usage and user behavior
• Personalize your experience and recommend relevant content
• Send communications about updates or changes to our services
• Maintain website security and prevent fraud
• Comply with legal obligations and protect our rights

Data Retention

We retain your personal information for specific periods based on the type of data:

• Contact Form Messages: Retained for up to 24 months after your last interaction with us, unless we need to keep them longer for legal or contractual reasons.
• Analytics and Cookie Data: Retained for up to 14 months. After this period, data is automatically deleted or anonymized.
• Server Logs: Retained for up to 12 months for security and performance monitoring purposes.
• Email Communications: Retained until you unsubscribe or request deletion, up to a maximum of 36 months.
• Account Data: If you create an account, we retain your data until you request account deletion, then we delete it within 30 days.

When retention periods expire, we securely delete or anonymize your information. You may request earlier deletion at any time.

Your Privacy Rights

You have the following rights regarding your personal information:

• Right of Access: You can request a copy of all personal data we hold about you.
• Right to Rectification: You can request that we correct inaccurate or incomplete information.
• Right to Erasure: You can request deletion of your personal data, subject to legal obligations.
• Right to Restrict Processing: You can ask us to limit how we use your information.
• Right to Data Portability: You can request your data in a structured, portable format.
• Right to Object: You can object to certain types of processing, including direct marketing.
• Right to Lodge a Complaint: You have the right to file a complaint with the Lithuanian Data Protection Authority (APDAA).

Cookies and Similar Technologies

We use cookies to improve your browsing experience. Cookies are small files stored on your device that help us remember your preferences and track usage patterns. We use both essential cookies (necessary for site functionality) and analytical cookies (to understand how you use our site). Most browsers allow you to control cookies through settings. You can disable cookies, but this may affect website functionality. For detailed information about our cookie usage, please refer to our Cookie Policy.

Data Sharing and Third Parties

We do not sell or rent your personal information to third parties. We may share your data only with:

• Service Providers: Hosting providers, email services, and analytics platforms that help us operate our website.
• Legal Requirements: When required by law, court order, or government request.
• Business Partners: With your explicit consent for specific purposes.

All third parties are required to maintain strict confidentiality and use your data only for specified purposes.

Website Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, or destruction. These include encryption, secure servers, and regular security assessments. However, no online transmission is completely secure. While we work to protect your data, we cannot guarantee absolute security. We encourage you to use strong passwords and protect your login credentials.

Children's Privacy

Our website is not directed to children under 13 years old. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will delete it immediately. Parents or guardians who believe their child has provided information should contact us right away.

International Data Transfers

We operate within the European Union and comply with GDPR standards. If your data is transferred outside the EU, we ensure appropriate safeguards are in place, including standard contractual clauses or adequacy decisions. We will not transfer your information to countries without adequate data protection standards.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of significant changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our site after changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this policy periodically.